TOWING AND ROADSIDE ASSISTANCE: WHAT IS THE DIFFERENCE? | TIC TOC TOW

Towing and Roadside Assistance are related services, but they are not the same. While both have the same objective of rescuing your vehicle from a difficult circumstance, their procedures differ. However, a reputable towing company will likely provide professional towing services and roadside assistance to their clients despite their differences. This guarantees they have the necessary certification, equipment, and training to assist in emergencies.

What is Towing?

Towing is a service that involves the physical movement of a vehicle from one location to another, typically using a tow truck. Towing can be done for various reasons, including when a vehicle is gone through an accident, when it has run out of gas or has a flat tire, or when it is otherwise inoperable. The vehicle being towed can be disabled, broken down, or otherwise unable to be driven, and the towing company service is necessary to get it to a new location.

Tow trucks are specially equipped vehicles designed to transport other vehicles safely. They typically have a hydraulic lifting mechanism to pick up and transport the car being towed and the necessary equipment to secure the vehicle during transport. The tow truck driver is responsible for safely operating the vehicle and ensuring that the vehicle being towed arrives at its destination in the same condition as when it was picked up.

When Should I Get My Car Towed?

You should consider getting your car towed if:

1. Your car won't start: If it has a dead battery, it may be necessary to tow it to a repair shop.

2. Engine problems: If your car has an engine problem that can't be fixed on the side of the road, it will need to be towed to a mechanic.

3. Flat tire: If your car's tire is flat and does not have a spare or the tools to change it, you may want 

4. Accident: If you met with a car accident, and your vehicle is not drivable, it will need to be towed from the scene.

5. Illegal parking: If your car is parked illegally and needs to be moved, you may need to have it towed.

6. Impoundment: If the police or another authority has impounded your car, you must have it towed to retrieve it.

What is Roadside Assistance?

Roadside Assistance is a facility that provides help to drivers when their vehicles have broken down or are otherwise disabled on the side of the road. This service can include a range of services, such as jumpstarting a dead battery, changing a flat tire, or delivering a small amount of gasoline. Roadside Assistance can also include towing, but the focus is on providing immediate Assistance to get the driver back on the road as soon as possible.

Things you should know about Roadside Assistance companies:

1. Availability: Roadside Assistance is typically offered by automobile manufacturers, insurance companies, and dedicated roadside assistance providers.

2. Coverage: The coverage of Roadside Assistance can vary depending on the provider. Some providers offer primary coverage, while others provide more comprehensive coverage that includes a broader range of services.

3. Cost: The cost of Roadside Assistance can vary depending on the provider and the level of coverage. Some providers offer Roadside Assistance as part of a service package, while others provide a standalone service for a fee.

4. Contacting Roadside Assistance companies: To receive Roadside Assistance, you typically need to contact the provider either by phone or through a mobile app. Once you have made the request, a representative will assist you in getting the help you need.

5. Limitations: Some providers limit the number of times you can use Roadside Assistance each year or the distance that will be covered. It is important to understand these limitations before you sign up for the service.

6. Availability in different locations: Roadside Assistance may not be available in all locations. If you are traveling to a remote area, verifying that the Roadside Assistance provider you use covers that area is important.

What Is Covered Under Roadside Assistance?

The specific services covered under Roadside Assistance can vary depending on the provider and your coverage level. However, some common services that are often included in Roadside Assistance Companies' plans include:

• Jumpstarting a dead battery

• Changing a flat tire

• Delivering a small amount of gasoline

• Towing services

• Winching or lockout services

• Minor on-the-spot repairs

• Trip interruption coverage

It's important to note that some Roadside Assistance plans may limit the number of services you can use each year or the distance that will be covered. 

Wrapping Up

Overall, towing company service is a valuable service that can provide composure and help you get back on the road when your vehicle is disabled. It is important to understand the service's coverage, cost, and limitations before signing up to prepare if you ever need to use it.